Guaranteed Repurchase Program
Shop with Confidence: 30-Day Money-Back Guarantee
S.M.R Auto, we stand behind the quality of our luxury pre-owned cars and believe in providing our customers with complete peace of mind. That’s why we offer a 30-day money-back guarantee on all our vehicles. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund.
No questions asked.
How Our Buy Back Program Works
- Purchase Your Vehicle: Choose from our wide selection of meticulously maintained luxury cars.
- Drive and Decide: Take up to 30 days to ensure the car meets your expectations.
- Return if Unsatisfied: If for any reason you are not satisfied with your purchase, bring the vehicle back to us for a full refund.
Eligibility Criteria
To qualify for our Buy Back Program, the following conditions must be met:
- The vehicle must be returned within 30 days of the purchase date.
- The vehicle must be in the same condition as when it was sold, with no damage or modifications.
- The vehicle must not exceed 1,000 miles driven from the date of purchase.
- The original sales receipt and all related documentation must be provided at the time of return.
Steps to Return Your Vehicle
- Contact Us: Call our dealership or email us at sales@smr-auto.com to initiate the return process.
- Inspection: Schedule a time for our team to inspect the vehicle to ensure it meets the return conditions.
- Receive Your Refund: Once the inspection is complete and the vehicle is approved for return, you will receive a full refund of the purchase price.
Frequently Asked Questions
Q: Are there any fees for returning a vehicle?
A: No, there are no fees for returning a vehicle under our 30-day money-back guarantee.
Q: What if the vehicle has minor wear and tear?
A: Normal wear and tear are expected, but any significant damage or modifications may disqualify the vehicle from the buy-back program.
Q: How long does the refund process take?
A: Once the vehicle is inspected and approved for return, the refund process typically takes 3-5 business days.
Q: Can I exchange the vehicle instead of getting a refund?
A: Yes, you have the option to exchange the vehicle for another one in our inventory if you prefer.